Course Schedules
5S Framework for Tradespeople
WHAT ARE SLIPS, TRIPS AND FALLS COSTING YOUR BUSINESS?
YOUR INVESTMENT:
$695
Enrolments Now Open
ONLINE TRAINING THAT YOU CAN ACCESS ANYWHERE, ANYTIME.
Option to book an online session with our experts for guidance tailored to your workplace.
What Are Trips, Slips and Falls Costing Your Business?
Practical 5S Framework for Tradespeople
16 Hours Online Training
Build a culture of continuous improvement. Lift productivity. Reduce waste.
Do you want smoother jobs, fewer delays, safer worksites, and a team that can find what they need faster?
5S is one of the simplest systems you can implement to create immediate, visible improvement.
This practical, trade-focused course teaches you how to apply
Sort, Set in Order, Shine, Standardise and Sustain
in real working environments so you can improve workflow, reduce rework,
and make continuous improvement “how we do things here”.
Purpose
This course is designed specifically for tradespeople who want an ongoing
continuous improvement system — not a once-off clean-up.
5S is a proven method for creating workspaces that are easier to run,
easier to maintain, and easier to improve over time.
Five Purpose Lenses for Trades
1. Safety Purpose – Reduce Risks
5S reduces hazards by keeping walkways clear, improving storage,
and making safety issues easier to spot early.
2. Productivity Purpose – Stop Wasting Time Looking for Tools
Clear homes and visual cues reduce searching, double-handling,
and unnecessary travel.
3. Quality Purpose – Reduce Mistakes
Standardised setups reduce errors and improve consistency.
4. Cost & Waste Reduction Purpose
Reduce lost stock, damage, downtime, and rework.
5. Culture & Continuous Improvement Purpose
Build discipline, shared standards, accountability, and pride in workmanship.
Sustaining the Change
Follow-up assessment webinars support participants to embed improvements long after the training ends.
Facilitators
Denise Archie and Dave Fraser
Blok Pools and Hot Tubs
Target Audience
Tradespeople across construction, plumbing, maintenance, manufacturing, facilities, warehousing, and field service teams.
Learning Objectives
- Explain the 5S methodology
- Apply 5S in real trade environments
- Identify bottlenecks, hazards, and inefficiencies
- Turn issues into practical improvement actions
By the End of This Course, Participants Will Be Able To
- Explain the 5S methodology: Sort, Set in Order, Shine, Standardize, Sustain
- Apply 5S in a real trades environment to improve job flow and reduce wasted time
- Identify bottlenecks, hazards, and inefficiencies and turn them into improvement actions
- Create simple standards and visual systems that keep work areas consistent and easy to maintain
- Prepare and complete the workplace-based assessment task with confidence
What You’ll Receive
- Participant Workbook (PDF)
- 5S Audit Checklist Template
- Access to course recording (valid for 30 days)
- Certificate of Completion (on successful assessment)
What You Need
- A device with internet access, camera, and microphone
- A current or simulated workplace environment to apply 5S
- Ability to take and upload photos or videos as part of the assessment
Professional Certificate for Retail Associates
YOUR INVESTMENT:
$795
Enrolments Now Open
ONLINE TRAINING THAT YOU CAN ACCESS ANYWHERE, ANYTIME.
Option to book an online session with our experts for guidance tailored to your workplace.
Facilitator
Denise Archie and Dave Fraser
Blok Pools and Hot Tubs
Target Audience
All people working or looking to gain employment in the retail industry.
Learning Objectives
Deliver exceptional retail service through a structured understanding of the sales cycle,
customer engagement, and workplace improvement techniques. Participants will learn to
personalise service interactions, confidently present product solutions, handle objections
and complaints professionally, and close sales naturally.
By the End of This Course, Participants Will Be Able To
- Anticipate customer needs
- Use tools such as customer feedback strategies
- Enhance store operations
- Build customer loyalty
- Contribute to a consistent and trusted brand experience across all customer touchpoints
Assessment Instructions
- Demonstrate understanding of the retail customer journey by applying skills such as greeting, product recommendation, handling objections, and closing the sale in a real or simulated workplace.
- Submit a short reflective report (300–500 words) explaining how techniques were applied, what worked well, challenges faced, and improvements for future interactions.
- Provide supporting evidence such as customer feedback forms, sales records, supervisor observation notes, or photos/screenshots (where applicable).
What You’ll Receive
- Participant Workbook (PDF)
- Retail Customer Interaction Toolkit (templates and checklists)
- Access to course recording (valid for 30 days)
- Certificate of Completion (on successful assessment)
What You Need
- Access to a device with internet, camera, and microphone
- A current or simulated retail environment to practise customer interaction and service techniques
- Ability to take and upload supporting evidence (e.g. photos, feedback forms, observation summaries)