Pool and Spa Trade School

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Course Content
PROFESSIONAL CERTIFICATE FOR RETAIL ASSOCIATES
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PROFESSIONAL CERTIFICATE FOR RETAIL ASSOCIATES LEARNER GUIDE
PROFESSIONAL CERTIFICATE FOR RETAIL ASSOCIATES: BUILDING THE FOUNDATION – TOPIC 1: UNDERSTANDING THE RETAIL LANDSCAPE
PROFESSIONAL CERTIFICATE FOR RETAIL ASSOCIATES: BUILDING THE FOUNDATION – TOPIC 1: UNDERSTANDING THE RETAIL LANDSCAPE ACTIVITY
PROFESSIONAL CERTIFICATE FOR RETAIL ASSOCIATES: BUILDING THE FOUNDATION – TOPIC 2: EFFECTIVE COMMUNICATION FOR RETAIL SUCCESS
PROFESSIONAL CERTIFICATE FOR RETAIL ASSOCIATES: BUILDING THE FOUNDATION – TOPIC 3: UNDERSTANDING CUSTOMER MOTIVATION
PROFESSIONAL CERTIFICATE FOR RETAIL ASSOCIATES: BUILDING THE FOUNDATION – TOPIC 4: FEATURES AND BENEFITS
PROFESSIONAL CERTIFICATE FOR RETAIL ASSOCIATES: BUILDING THE FOUNDATION – TOPIC 4: FEATURES AND BENEFITS ACTIVITY
PROFESSIONAL CERTIFICATE FOR RETAIL ASSOCIATES: ENHANCING CUSTOMER EXPERIENCE – TOPIC 1: CUSTOMER SERVICE EXCELLENCE
PROFESSIONAL CERTIFICATE FOR RETAIL ASSOCIATES: ENHANCING CUSTOMER EXPERIENCE – TOPIC 2: SALES TECHNIQUES AND CLOSING STRATEGIES
PROFESSIONAL CERTIFICATE FOR RETAIL ASSOCIATES: ENHANCING CUSTOMER EXPERIENCE – TOPIC 3: HANDLING CUSTOMER FEEDBACK
PROFESSIONAL CERTIFICATE FOR RETAIL ASSOCIATES STUDENT DECLARATION
PROFESSIONAL CERTIFICATE FOR RETAIL ASSOCIATES KNOWLEDGE EVIDENCE EXAM TASK
PROFESSIONAL CERTIFICATE FOR RETAIL ASSOCIATES PRACTICAL EXAM TASK
PROFESSIONAL CERTIFICATE FOR RETAIL ASSOCIATES ASSESSOR SIGN OFF - STUDENT RECORD
Professional Certificate for Retail Associates

PLEASE NOTE: You are welcome to download the learner guide from the exercise files for offline reading.

Exercise Files
PROFESSIONAL CERTIFICATE FOR RETAIL ASSOCIATES LG.pdf
Size: 3.53 MB
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