Investment per person:
$1800
Enroll and start online anytime from anywhere
Option available for an online coaching session with one of our Experts
Week 1: Introduction to the Pool and Spa Industry
Week 2: Occupational Health and Safety
Week 3: Communicate to Collaborate - Conflict Resolution
Week 4: Problem Solving and Critical Thinking
Week 5: Customer Service, Sales, and Loyalty for Business Growth
Week 6A: Pool Water Chemistry
Week 6B: Spa Water Chemistry
Week 7: Tools and Equipment
Week 8: Introduction to Technical Drawing, Measurements, and Layouts
Week 9: Managing Work Priorities and Time Management
Week 10A: 5S Framework – The Importance of Pool Housekeeping
Week 10B: 5S Framework – The Importance of Spa Housekeeping
Week 11: Sustainability and Environmental Practices
Week 12: Job Readiness and Career Planning
Investment per person:
$795.00
Enroll and start online anytime from anywhere
Option available for an online coaching session with one of our Experts
5S Framework Training
Topic 1: Introduction to the 5S Framework – Origin and Importance
Topic 2: Sorting (Seiri) – Removing Unnecessary Items
Topic 3: Setting (Seiton) – Organizing the Workplace for Maximum Efficiency
Topic 4: Shining (Seiso) – Maintaining Clean and Safe Workspaces
Topic 5: Standardizing (Seiketsu) – Embedding 5S into Work Culture
Topic 6: Sustaining (Shitsuke) – Sustaining a Culture of 5S
Investment per person:
$795.00
Enroll and start online anytime from anywhere
Option available for an online coaching session with one of our Experts
Building the Foundation: 8 hours
Topic 1: Understanding the Retail Landscape
Topic 2: Effective Communication for Retail Success
Topic 3: Understanding Customer Motivation
Topic 4: Features and Benefits
Enhancing Customer Experience
Topic 1: Customer Service Excellence
Topic 2: Sales Techniques and Closing Strategies
Topic 3: Handling Customer Feedback
Enroll and start online anytime from anywhere
Individual Enrollment:
$390 per person
For Employers – 3 Participants:
$999 total
Up to 5 Participants per year:
$1499 total
5+ Participants (One Year’s Unlimited Access):
$1999 total
Duration: Two-Day In-Person (14–16 hrs) or Fully Online (self-paced)
Option available for an online coaching session with one of our Experts
Aquatic Facility Operations Training
Topic 1: Introduction to Aquatic Facility Operations
Topic 2: Water Chemistry & Microbiology
Topic 3: Filtration, Circulation & Hydraulic Systems
Topic 4: Chemical Handling, Storage & WHMIS Safety
Topic 5: Facility Operation, Maintenance & Record Keeping
Topic 6: Public Health, Safety & Risk Management
Topic 7: Occupational Health, Safety & Legal Responsibilities
Topic 8: Emergency Preparedness & Incident Management
Topic 9: Pool Air Quality & Environmental Systems
Topic 10: Energy Efficiency & Sustainability
Topic 11: Customer Service & Communication
Topic 12: Project Management & Leadership for Pool Operators
